Shipping Policy

Tracking Information

Orders can be tracked at hypecases.com/track using the tracking number or contact information, or by clicking the “Track Your Order” button at the bottom of any page. Please check your email’s Spam folder if you do not receive an order confirmation email after successfully placing an order.

Upgraded U.S. Shipping Information

Orders that qualify for domestic U.S. Shipping may have the option to upgrade to UPS expedited shipping at checkout. U.S. Orders that include upgraded UPS shipping will ship on the same day if ordered before 4PM CST Monday-Friday. UPS shipments that are ordered after 4PM CST Monday-Friday or any time Saturday-Sunday will ship on the next business day. Upgraded shipping is only available for the 48 contiguous states. Any shipping cost paid by the customer cannot be refunded under any circumstances.

U.S. Shipping Information: 

Orders that ship to the United States may qualify for free domestic shipping with no order minimum. Products that qualify will have a “Ships from United States” notice in the product description, which will outline the styles and sizes that are currently available for domestic shipping from the United States. U.S. orders that do not qualify for domestic shipping as detailed above will be fulfilled using a third party production partner and are subject to the same processing times as international orders, as detailed below. Orders that ship to Hawaii or Alaska that are fulfilled through a third party production partner may take 10-15 extra days to be delivered.

International Shipping Information: 

International Orders will be fulfilled using a third party production partner, shipping through special line (usually 4PX) with tracking. Items eligible for domestic shipping that are out of stock may be fulfilled through a third party production partner. Average delivery time for orders fulfilled with a third party production partner is 10-15 days after the order has been picked up by the courier. Orders that ship to Hawaii or Alaska that are fulfilled through a third party production partner may take 10-15 extra days to be delivered. Any shipping cost paid by the customer cannot be refunded under any circumstances.